FAQs

If your company is growing, a traditional phone system will actually punish you for that. Hiring more people means adding more phone lines. With a PRI (Primary Rate Interface), you’re using a traditional phone line to make phone calls. Each PRI circuit allows for up to 23 simultaneous calls. If you need more, you have to buy more PRIs in bundles of 23 channels at a time. Your bill becomes unnecessarily high because you’re paying for a number of channels you don’t need. This type of system doesn’t give you the flexibility or predictability that you need in your recurring or upcoming expenses. And makes scaling particularly difficult if you’re growing your call center. SIP trunking makes it easy to upgrade to a higher plan at any time. You can add more concurrent calls (also known as SIP channels) and phone numbers in real-time, one or many channels at a time.